Privacy

Privacy policy

How we look after the information you share with us. Last updated October 2026.

Who we are

Saffron Chefs ("Saffron Chefs", "we", "us") is a private chef agency based in Provence, France. We are responsible for the personal information you give us through this website, by phone, by email or on WhatsApp.

What we collect

If you are looking for a chef

Your name, email address, phone number, the location of your property, your dates, the number of people a chef would cook for, and anything you tell us about your preferences, allergies or dietary needs.

If you are a chef

Your name, contact details, where you are based, your experience and cooking style, and any links you share. If we take your application further, we will also ask for your CV, sample menus, photographs of your food, identity and right-to-work documents, a criminal record check if the role requires one, food hygiene certificates, references and, where relevant, your driving licence.

Allergy and dietary information can reveal details about health. We only use it to find and brief a suitable chef, and only share it with the chef who will cook for you.

How we use it

  • To reply to your enquiry or application and talk through what you need.
  • To match clients with suitable chefs and arrange placements.
  • To carry out the checks described on our Our Standards page.
  • To meet our legal, tax and accounting obligations.

We rely on the steps needed to enter into or carry out an agreement with you, our legitimate interest in running a recruitment service, your consent where we ask for it, and our legal obligations. We never sell your information and we do not send marketing without your permission.

Who we share it with

  • Clients and chefs. With your agreement, we share a chef's profile with a client considering them, and a client's brief with the chef being placed.
  • Web3Forms, which processes the forms on this website and forwards them to us by email.
  • Our email, phone and WhatsApp providers, when you contact us that way.
  • Professional advisers and authorities, such as our accountant, or where the law requires it.

Some of these providers may store information outside the UK or the European Economic Area. Where they do, we rely on recognised safeguards such as adequacy decisions or standard contractual clauses.

How long we keep it

We keep client enquiries that do not lead to a booking for up to two years. We keep chef applications and roster details for up to two years after our last contact, unless you ask us to remove them sooner. Copies of identity documents and checks are kept only as long as needed for the placement and any legal requirement. Records relating to bookings are kept for as long as accounting and tax rules require.

Your rights

Under UK and EU data protection law you can ask to see the information we hold about you, have it corrected or deleted, restrict or object to how we use it, receive a copy in a portable format, and withdraw your consent at any time. To do any of these, contact us using the details below.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ico.org.uk) in the UK or the CNIL (cnil.fr) in France. We would appreciate the chance to put things right first.

Cookies and fonts

This website does not use advertising or tracking cookies. Our typefaces are loaded from Google Fonts, which means your browser connects to Google's servers and shares your IP address with them when pages load.

Contact us

For any question about your information, contact us at +44 7912 494349 (phone or WhatsApp).

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